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Cancelation Policies

Please click on the trip below to read specific cancelation policies.  If you have any questions, please contact us at info@sunnycove.com.

+ RESURRECTION BAY 3-HOUR KAYAK, CAINES HEAD KAYAK & HIKE, TONSINA POINT KAYAK & EXPLORATION

Reservations canceled by you at least 15 days prior to trip departure will receive a full refund. There will be no refund for trips cancelled within 14 days of the departure date. If there were a medical condition that necessitates cancellation, we would request a note from your doctor. There will be no refund for switching to a different trip of lesser value within 14 days of the departure date or for non-participation on a reserved trip. Although we rarely cancel trips we reserve the right to cancel any trip for any reason that would make the operation of the trip inadvisable or unsafe. Weather cancellations will be left to our discretion based on field experience. If we cancel a trip you may reschedule or request a full refund. This refund will be the limit of our liability. Sunny Cove does not cancel tours solely on account of rain. Sea kayaking is an activity that remains fun rain or shine.

+FOX ISLAND TOURS

Sunny Cove and Kenai Fjords Tours work in conjunction on all Fox Island kayaking tours. All reservations are made through Kenai Fjords Tours reservations systems and all refunds are processed through their office at the Small Boat Harbor in Seward. Reservations canceled by you at least 15 days prior to trip departure will receive a full refund. There is no refund for trips canceled by you within 14 days of departure date. If there is a medical condition which necessitates cancelation we would request a note from your doctor and we will authorize Kenai Fjords Tours to issue you a refund. There will be no refund for switching to a different trip of a lesser value within 14 days of the departure date or for non-participation on a reserved trip.

+GRAND DAY CRUISE & KAYAK

Payment & Cancellation by Client: All Grand Day tours require full payment at the time of reservation. If you cancel the reservation more than 30 days prior to the departure date you will receive a refund, less a 3% credit card processing fee. If you cancel the trip within 30 days of the departure date there is no refund. If for any reason you do not arrive prior to the boat departure on the trip date there will be no refund. Cancellation by Sunny Cove: Please note this trip into Kenai Fjords National Park requires rounding Cape Aialik and exposure to the Gulf of Alaska. If the water taxi deems the sea conditions unsafe or inadvisable for this trip and we cancel the trip prior to departure you will receive a full refund. Rescheduling the trip will be dependent upon availability of the water taxi and Sunny Cove. This trip runs rain or shine – come prepared. Rough Weather Modifications: There are times the water taxi believes it can make it around the Cape and into Aialik Bay but may find the conditions unsafe once they are in progress. If the water taxi aborts the trip in progress due to rough weather, they will do their best to provide a Resurrection Bay tour and you will receive a refund of 50% of the trip cost. Additionally, there may be instances where winds and/or weather make it inadvisable to kayak near one of our tidewater glaciers. If this were to occur the guide(s) may modify the trip so that after visiting the glacier by boat the group would kayak in a more sheltered location. There would not be a refund under these circumstances. Sunny Cove highly recommends the purchase of travel insurance for all your Alaskan travels. We will not be responsible for any expenses incurred by you in preparation for the trip including airfare, lodging, travel expenses and other expenditures.

+MULTI-DAY KAYAK CAMPING TOURS

Payment & Cancellation by Client: All multi-day tours require a 50% deposit at the time of booking with the balance due 30 days prior to tour departure. If you cancel the reservation more than 30 days prior to the departure date you will receive a refund, less a 3% credit card processing fee. If you cancel the trip within 30 days of the departure date there is no refund. If for any reason you do not arrive prior to the boat departure on the trip date there will be no refund. Weather Delay/Modification: Access to Aialik Bay / Northwestern Fjords in Kenai Fjords National Park requires rounding one or more capes and exposure to the Gulf of Alaska. Although trips are rarely cancelled there is the possibility of a delay or rerouted trip due to rough seas and wind conditions. Weather modifications will be left to the discretion of Sunny Cove and the water taxi operator based upon field experience. Please plan your travels to allow a buffer day to reschedule a departure due to rough seas or in the event a water taxi pick-up is delayed due to bad weather. There will be no refund or pro-rated fees for trip starts or pick-ups that are delayed or altered due to weather. If weather prohibits the trip from getting outside of Resurrection Bay and instead becomes a multi-day trip inside the bay, we will refund the difference of the two tours. We will paddle rain or shine so please come prepared. Sunny Cove highly recommends the purchase of travel insurance for all your Alaskan travels. We will not be responsible for any expenses incurred by you in preparation for the trip including airfare, lodging, travel expenses, and other expenditures.